New and Existing Business Customer Enquiries
Product Orders – call13 16 18, Mon-Fri 8am-8pm AEST, oremailus
航空总有些ies, Orders, and Fuel2Sky Card – call1300 735 793, Mon-Fri 8am-8pm AEST, oremailus
Jet Valet -emailus to book, or refer to our Jet Valet locations and timeshere
Marine Bunkering –emailus
Technical Help Desk – call1300 134 205, Mon-Fri 8am-6pm AEST, oremailus
Chat to a consultant onlineCustomer Service Chat
Shell service stations – use ourFuel Finder
Where to buy our lubricant oils and greases – use ourLube Locator
Call13 16 18, Mon-Fri 8am-8pm AEST
Feedback and Enquiries - use ourcontact formoremail us
Fuel Quality Claims Process - use ourcontact form
Level 16, 720 Bourke Street, Docklands Vic 3008
Mail - GPO Box 872, Melbourne Vic 3001
Reception - Call+61 3 8823 4444
General enquiries -emailus, or call+61 3 5273 8023
Operations or environmental performance - call1800 651 818, 24/7
Emergencies
In an emergency, please call000. Please note, our safety alarm is tested every Tuesday at 9am. In the unlikely event of a serious incident and you need to act, emergency services will direct the community.
Media Enquiries –emailus, or call+ 61 428 750 875
Investor Relations –emailus
Report a disclosure of improper conduct
- 电子邮件保护披露官员:
- Contact theChief Executive Officer, or the General Manager of the relevant business area.
- Use Viva Energy's Stopline - an independent and confidential service:
Emailthe Office of the CEO