To understand the gap that can exist between Work as Imagined (white line) versus Work as Done (blue safety line), the Pinkenba team used the commissioning of a fuel tank to trace how safety processes are actually applied in the field.
对于Michael Potter - Pinkenba Terminal的维护主管* - 员工文化中的嵌入安全是工作日的自然部分。
“当像Viva Energy的”庆祝雷电竞安全日“这样的事件发生时，我们反映出，每天都在这里是安全的一天，”迈克尔笑。
“But continuous improvement is crucial; it’s important to refresh, reset and avoid safety complacency.”
Michael说，虽然很容易专注于现场的维护过程，但花时间还要考虑运营程序如何安全地应用于该领域是至关重要的。
「重要的是要积极主动，并寻找来自该领域的人民的新想法 - 不仅仅是设计流程的新想法，而且也是那些表演流程的人，“他说。
“我们如何沟通和协作是安全工作场所的核心。介绍作为蓝线主人的想法 - 控制您在现场实际执行任务的方法 - 帮助我们的团队知道他们的风险，并为他们提供一种简单的方式来谈论它们并安全。“
什么是蓝线？
The Master of the Blue Line concept was developed by safety expert Dr Todd Conklin. It is based on the premise that there is always a deviation between “Work As Imagined” and “Work As Done” – and that people are masters at managing this constant deviation and making corrections in their working environment.
作为所做的工作和工作之间的工作差距通常是在应用安全的地方;这是人们不断检测和纠正问题的地方。如果未选中，这些偏差可能会产生安全问题。
To support staff to become a Master of the Blue Line, Viva Energy developed a Work Insight tool to track the gaps between how we think work should happen versus how it is completed.
了解您的风险并追踪您的蓝线
Tracing Work As Imagined (white line) versus Work As Done (blue line) compares the process and procedures for a task with how it’s actually performed in the field.
“In the field, operational staff go above and below that white line regularly. They’re adding or streamlining steps to stay safe and efficient and their own blue line tracks that commitment,” says Michael.
“但是如果表现偏离那种白线，我们需要在为什么程序可能不是旨在的旨意，改善它，在任何新程序中培养人，并回到蓝线的主人。”
通过调试燃油箱追踪蓝线
像很多安全模型一样，在行动中向他们展示的最佳地点是在现场。两个站点运营商执行了作为所做的（白线）的工作，与工作（蓝线）分析坦克调试活动。使用六步调试过程，散装润滑油罐在现场改变。
“一切都从一开始就在桌子上 - 我们带来了什么假定？我们没有看到这是更改或改进的开放性吗？“迈克尔说。
The team worked through each step, tracking where work was different to the procedures and either fell below the white line standard, and where the blue line reflected safety excellence.
“安全的完善余地 - 但我们也比我们想象更好的事情，”迈克尔说。
“Demonstrating the blue line concept in the field created a clear link for our people between planning and completing tasks and procedures and how they’re used in the field. They can see for themselves that we don’t leave their safety to chance.”
一个新的视角
Demonstrating tasks in the field has given Michael and his team a renewed commitment to approaching maintenance and operational tasks by being mindful of Mastering the Blue Line.
“重要的是我们作为一个团队工作。迈克尔说，当正在进行风险评估时，我们涉及执行这些任务的人，“迈克尔说。
“If I’m writing a permit or a procedure at a desk, I ask myself - is this how it will actually be performed in the field?”
Michael的强大工作场所安全提示
- 了解您的工资和您的人 - 提出问题并倾听
- Find the resources that work for you – the right work insights tool can prompt you to ask the right questions around risk assessment
- Stay approachable – reassure staff they can be open about safety without judgement. It’s OK to speak up about an unsafe process or talk through how things are done on the ground
谈论安全性
If something feels off in the workplace or if they have a new idea, Michael says talking to your supervisor is the first step.
“Talk to someone you feel comfortable with, and don’t be afraid to ask questions about processes,” he says.
“沉默可以是我们行业的真正杀手。如果有人的安全是有赌注，那么真的没有像愚蠢的问题那样。共同努力意味着我们可以在现场识别任何未知风险，并在每天结束时安全地送家家。“
*Michael Potter now works within Viva Energy’s South Australian Operations.