Driving a culture of safety in the workplace

安全管理危险设施的运作需要强烈承诺将我们的人民，客户和社区成为首先。这是这种态度，导致我们从Birkenhead和Lincoln港的业务到麦克凯和德文口，实现了一些令人难以置信的安全里程碑 - 这些终端没有可录制的伤害或在过去五到25年的空间内没有录取的遏制事件。

Viva Energy Operational Safety Milestones

运营网站	Safety Milestone
林肯端口终端	25 years
德文波特终端	9 years
Mackay终端	8 years
Birkenhead Terminal	6 years

从未妥协安全

要了解实现如此卓越的结果所需的东西，我们与我们在南澳大利亚和塔斯马尼亚州达伦巴洛的运营经理交谈。“我们在我们的业务中制定了一种文化，即关于关心我们的人民，这意味着我们作为一个团队一起工作，通过确保安全的是我们所有行动的核心来互相努力。”

Having the right people and procedures in place is a critical part of this success. “We have a long standing team at Birkenhead who are highly experienced with our procedures. If we know that someone is unfamiliar with our site, we provide training and oversee the work to ensure it is being carried out safely. As an example, when a new ship arrives into port at one of our Terminals, we ensure the ship crew understand the local discharge process and requirements before the ship starts unloading.”

Maintaining this high standard also requires every person to hold themselves accountable. “Our people know that safety must and does come first. We’re all working to deliver the same outcome which makes for a stronger and more aligned team.”

“We have each other’s back, whether they are one of our own or a contractor working on site.”

“作为一个小团队意味着我们从开始完成工作的良好视线。虽然这涉及更少的接触点，但它确实具有更大的责任。“在安全方面，最艰巨的决定是最容易制作的。每个人都有能力阻止他们认为不安全的任何任务。

“如果他们未能达到我们的标准，这有时意味着必须转向客户，即使是在凌晨2点，也必须拒绝我们的网站。我们对客户的车辆进行定期检查，并且有时我们的运营商检测到与卡车的缺陷，他们已经不舒服。然而，知道知道当我们决定拒绝客户时，该团队始终得到了业务的支持。这使我们能够更容易满足公司对拥有“勇气的期望和涉嫌接受”的期望。“

通过共享体验学习

We believe that every incident is preventable and we work in close cooperation with our site contractors to ensure they meet our safety requirements. This includes sharing knowledge between us and the contractor.

“While we have a preference for using local contractors who understand the requirements of our industry, one of the things we are always mindful of is ensuring the contractors we use have the required knowledge and expertise for the job and on safety standards. We never assume that they will behave in a certain way. Generally contractors have seen most situations through their varied experience and are willing to share this information when provided with an opportunity. Our team have also brought with them a wide range of experiences from other industries which broadens their awareness and assists with identifying contractor shortcuts. We also learn from other incidents through safety shares.”

Our standard of housekeeping at our terminals also sets the expectation for visiting contractors and emphasises the level of professionalism that is required. Contractors are made to feel comfortable on site to put them in the right mindset without diminishing what our expectations are. “For larger projects, this could involve getting the contractor on site prior to the job and undertaking a pre-mobilisation walk-through to gain alignment on safety methods and controls and the equipment being used for the task.”

A rigorous safety regime

我们始终努力不断改进，以确保自满不会影响我们自己的方式。这包括具有适当的系统，过程和培训。

Another important aspect is the maintenance of our operations to safe guard against any incidents. Each of our operational facilities has a planned maintenance program that is specific to that site. This can involve anything from undertaking tank maintenance, inspecting and replacing pipes, and upgrading our systems and security at our Terminals.

实现成功的安全结果不仅仅是一个计划。更重要的是，它需要合适的人和我们每个人的支持。